California New York Express

When my corporate cross-country relocation went wrong, CA NY Express was there for me every step of the way! I really recommend them!

Everything started out perfect with my initial move out of my NY 1-BDR Apt. They did a perfect job wrapping and handling all of my items! But, after only 1 month in CA, when my job fell through (!), I had to call CA NY Express to ask them to hold my move until I knew what I would do next.. They understood and agreed to store my items indefinitely. Every time I called to give them an update or ask any questions, they were there to help me. Now, almost 1 1/2 yrs later (!), I am moving from their temporary storage to MN. Since the actual cross-country move didn't happen, CA NY Express adjusted my final moving bill pretty fairly. They worked closely with my new moving company (CA NY Express doesn't move to MN) and not only ensured that all my items got transferred safely to the moving truck, but made sure the correct cubic feet volume was recorded.

Even though I had such a bad moving experience, I was glad CA NY Express were my moving company, and I am thankful to them for having been there from beginning to end, and most of all, for making me feel like I was family!

Silvia.

Service cost: $4539

Disgusted and disheartened.
Priceless loss from these people.
CA-NY Express moved us from Silicon Valley to Brooklyn last year.

They packed my husband's 40-year professional library and papers into a truck with a hole in its roof. A rain storm completely soaked almost 30 professionally-packed boxes of irreplaceable papers, signed manuscripts, family photographs. All of my own graphic design printed samples from 30 years were destroyed. It's not quite a year and I am still sickened by the loss. My renters insurance from USAA was only able to compensate for basically the weight of the boxes. (How much does your signed doctoral dissertation from 1982 weigh? Or how much does your mom and dad's wedding album from 1946 weigh?)

I just got notice that this company will not even pay the few hundred dollars deductible after the insurance company paid what they could. Really?

Shame on these people. They were so personable and available before this happened..then they went stone silent and left me on my own. Their only response was "file a claim".. which I interpreted (generously?) as "drop dead".

Don't use these people.isgusted and disheartened.
Priceless loss from these people.
CA-NY Express moved us from Silicon Valley to Brooklyn last year.

They packed my husband's 40-year professional library and papers into a truck with a hole in its roof. A rain storm completely soaked almost 30 professionally-packed boxes of irreplaceable papers, signed manuscripts, family photographs. All of my own graphic design printed samples from 30 years were destroyed. It's not quite a year and I am still sickened by the loss. My renters insurance from USAA was only able to compensate for basically the weight of the boxes. (How much does your signed doctoral dissertation from 1982 weigh? Or how much does your mom and dad's wedding album from 1946 weigh?)

I just got notice that this company will not even pay the few hundred dollars deductible after the insurance company paid what they could. Really?

Shame on these people. They were so personable and available before this happened..then they went stone silent and left me on my own. Their only response was "file a claim".. which I interpreted (generously?) as "drop dead".

Don't use these people.

Move size: 2 Bedroom Home Service cost: $7500

California New York Express did a fantastic job and made my move go so smoothly! They were extremely helpful and efficient. They showed up on time, they were very careful with all of my items.

My furniture arrived very quickly to NY - less then a week!

They went out of their way to get some of my larger items through the narrow doorway.

They were also flexible with their drop-off time.

I would definitely recommend them!!

Service cost: $1600

Two people I know moved with this company and were very satisfied, so I chose them to help me with my move from NJ to CA. Movers were courteous and great on both sides - at pick up and at delivery. Everything got to my new place fast. Communication was good throughout transport of boxes - I was emailed during the move so I knew where my things were and what their progress was to reaching its destination. I like how all the parts of the move were done by company itself and not subcontracted out. So they were in touch with me and held themselves responsible for everything throughout. (I have had bad experiences with a past move from a different company who subcontracted out for pick up, delivery, and storage. So getting everyone on one page and communication was a challenge. If part of the procedure went awry, they blamed the subcontractor). Thank you, CA NY Express!

Service cost: $1100

Do you enjoy a horrible experience in every possible way? Then California New York Express is the company for you! Choose these guys if you enjoy the following:

- Having your furniture badly damaged and/or broken!
- Having the company deny it's their fault!
- Being lied to about the cost of your move! Not an estimate but the actual cost!
- Having the company lose your furniture hardware so it's impossible to ever put back together correctly again!
- Endure an excruciating customer service experience that leaves you with no compensation or even an acknowledgment of what went wrong!

It's a masochist's dream! Call today!

Service cost: $6000

I’ve used CA-NY Express for four separate relocations over the past 12 years and have had a consistently excellent experience. Their local crews are professional, helpful, and friendly, and have made the stressful processing of moving across the country much easier on me.

When I’ve shopped around, their pricing is consistently the best. They stick to their guaranteed estimate, and I’ve never had any issues with them regarding prices changing or payments.

Communication is usually quick and on point. I’ve always been able to get a hold of my contact when I needed to. Never left in the dark.

Even when things go wrong – and moving as much as I have they inevitably do – the company is up front and quick to make amends. There was some minor wall damage during my last move, and they quickly followed up to compensate me for both the repair itself and the inconvenience (beyond the high end of the quote I had passed on for the damage).

While I’m hoping to stay in California for some time, if I find myself once again moving back to NYC, NY-CA Express will be my first choice for the move.

Service cost: $4500

I've used this company several times and would recommend them to anybody making the move between New York and California. The customer service team is readily available and quick to attend to any issues. Most importantly, however, the movers themselves are excellent and efficient. They always arrived on time and got the job done right while helping me minimize or eliminate costs for extra items that I had neglected to list on the inventory. It's a company that goes out of its way to make the process easy and painless.

Service cost: $1900

Coordinating a move across country is stressful enough, and the movers are the biggest component of that stress factor but with these guys it definitely is not!
The movers are friendly, respectful, answer questions and take their time explaining the process from start to finish. I had them pack my belongings to ensure they wouldn't break along the way and I am glad I did. Everything arrived in NYC in tip top shape. These guys are reasonably priced as well when you compare them to other long haul movers. I was shocked at how much less their quote was in comparison to others. If you are doing a cross country move this is the company to use hands down.

Service cost: $3900

We found CA NY Express on a blog that was happy with them and so are we. They were super personal in the pre-moving process, explaining everything. To be honest, my wife and I didn't do the best job packing or with our inventory as we were doing it remotely and giving it our best guess. We didn't sign up for partial pack but the guys when they showed up quickly looked at what we had done, and explained the cheapest option. For us that was buying 3 wardrobe boxes and putting some of our loose stuff in those. They were fast and furious packing up and wrapping mattresses, art work and couches. Our stuff actually beat us back to LA because we were in Kansas City for the weekend. Our stuff was delivered on our first preferred day and nothing was broken including not one BUT TWO HUGE mirrored desks. We had just expected that they would be broken, but not even a crack! The best part is the estimate and the actual price were only $200 different, moving companies usually add all kinds of hidden fees when they show up and we hadn't done the best prep or inventory job so we were expecting $1000-$2000 over our estimate. We were super happy when $200 was the difference. HIGHLY RECOMMEND THESE GUYS!

Service cost: $2574

This is my 2nd review, I wanted to give an update after I used them again. I highly recommend this moving company, evident from being a repeat customer. I didn't know they did moves to states outside of NY & Cali but if you look on their website they do hit a few other states. The company is really easy to deal with, all of my questions are always answered quickly. The guys who came to pickup our things were very professional and did an excellent job. Just be mindful that the quote they give you originally can fluctuate $500+ depending on how much stuff you actually have (vs what you put in your inventory list), how much packing supplies they use, and also if the distance they park the truck to your home is over so many feet they charge you a long haul fee. So just keep in mind that your quoted price will be less than you actually pay. All that being said, I would definitely use them again.

Service cost: $3130

These guys were great. They were on-time, friendly, professional, and definitely knew what they were doing. My husband and I were nervous about moving all of our things from San Francisco to New York City, but the crew made sure all our belongings arrived on-time and in great condition. CA-NY Express were really fast too - they had our things to our new apartment in 8 days, which was 3x as fast as any moving company. When we called their customer service line for a status update on our move, the agent was very polite and gave me real-time updates. We felt well taken care of and important to the movers during the entire process.
CA-NY Express is definitely high value for cost. We will certainly be using the team again in the future if we ever move back to San Francisco. Thank you CA-NY Express for taking the stress out of a stressful event!

Service cost: $3200

I love this company and would recommend them to anyone who needs to move from either LA or SF to the East coast. From the minute I found them on line they gave me great service and a great price to move several pieces of high end antique furniture to our family members on the East coast. They gave me a quote online and stuck to it. The guys who picked up the furniture were professional and thoughtful and skilled and the same was true of the guys who delivered it on the East Coast. The price was fair and lower than many other companies that I researched.
I strongly recommend this company to anyone who needs to move their belongings to the East Coast!

Service cost: $1640

Moving an apartment of furniture cross-country by myself from New York to California was a daunting process. I compared prices between a number of moving companies and was impressed by the affordable rates provided by CANYX. Once I requested a quote, I began a line of communication with a very helpful customer service representative at the company, who promptly answered all and any questions I had via email and phone. After deciding to use CANYX, the process to organize my move went smoothly, with an easily accessible online inventory that I could update up to 72 hours before the move. I was also able to schedule the pickup and delivery dates with no problem, and I booked about a month in advance to my move.

On the day of the move, the movers arrived in the provided time frame and Ivan (I think!), the man I assumed to be in charge, went through everything with me beforehand and afterwards. He and his two other movers were all extremely polite and incredibly efficient, packing and wrapping everything carefully, and even dissembling a patio table.

After they left, I received frequent email updates informing me of the progression of the shipment, and in about week, my belongings were in California ready to be delivered. Because I hadn't moved yet, I authorized my roommate in Los Angeles to oversee the delivery, and she also reported to me that the movers were very friendly, quick, and efficient, and arrived during the designated window.

A cross-country move is incredibly stressful, and I am so grateful to CANYX for making it as painless and easy as possible!

Service cost: $2000

This company is most definitely NOT recommended.  There were multiple communication problems from the start. After the booking was set up, they did not return phone calls timely.   The CA crew did a good job as they worked well together and had 4 workers - this is why my overall rating is 2 stars rather than 1 star. The tracking system the company uses in its advertising did not work at the beginning, and so I called to find out where my shipment was at various times, but calls were not returned only emails -but they were delayed. The shipment in MA was one day late and there were only two workers.  The guy in charge was very unfriendly and extremely unfit to move packages.  The other guy did most of the work and it was sad to see this. My biggest complaint is what they make you go through to get compensated for damages from items that arrived broken.  Even though I documented the damages on the "day of delivery" receipt and I emailed pictures of the damaged items the next day, they require this:     The claim MUST be NOTARIZED and sent to us via CERTIFIED MAIL - No other form of delivery will be accepted.      -what a rooked system to require customers to do all that when it was documented and recorded by their own workers on day of delivery.  This sort of rule was created surely to discourage anyone from filing any claims.  Unbelieveable!   .

Service cost: $1998

Avoid California New York Express at all costs. I am going out of my way to let people know how bad this company treated me so others don't get ripped off like I was. My experience with California New York express: 1. They give you as little notice as possible. The contract says 24-48 hours before arrival, within a vague span of 15 days. They will call you at the last possible minute, barely 24 hours away from their arrival. If you aren't ready, prepare for enormous extra charges.  2. $1,000   extra charge if you can't take delivery in the slim 3-hour window they give you at the last minute. Boulder was flooded when they arrived the first time, my assistant couldn't take delivery for me, in the extremely narrow timespan I was not available. 3. Breaching their own contract: They will demand payment before they re-deliver, despite going against the contract you'll sign which says you pay half up front and half upon delivery. They will refuse to move your goods until you cough up the extra $1,000, and meanwhile they will charge you for storage while they withhold your stuff.4. Your boxes will be extremely battered and damaged upon delivery. 5. Hidden and Extra Charges. They will arrive in a gigantic 18-wheeler and, if your residential street cannot accommodate that, they will charge you a "shuttle charge" of several hundred dollars to deliver your stuff. This is not mentioned anywhere in the contract or the website e-signature you'll sign. They warn you about long delivery charges, stair charges, and multiple addresses. The "shuttle charge" is never mentioned. But they will stick you for it. Average shuttle charge for ~450 cubic feet of stuff is $350. 6. Boxes, Blankets, and Tape. They use an obscene amount of packing materials to coat your stuff and they will charge you for every roll. 7. Final Bill will be written up by foreign movers who barely speak English. When they present you with overcharges of about $200, they will call their home office, mutter something vague, and they will make you "sort it out with the company" later if you want some kind of refund.I can't say enough negative things about this company.

Service cost: $2900

I moved from NY to SF a month ago and used California New York Express Moving, based on friends' recommendations. They were fantastic. 
 
The quote was substantially lower than other companies (I priced them out against 5 other groups), and the service was excellent. For a small NY studio, the move cost me $1200. Incredibly efficient, pleasant experience. CA-NY Express will hold your things at origin for free for a month. Upon shipping, you can track the entire move online and they offer cash back for days late.
 
Moving is a total hassle no matter what, but CA-NY Express certainly made it a lot easier.

Service cost: $1200

Using CA-NY movers was a great decision for us. It was our first cross country move, and we shopped around a lot. CA-NY offered the best quality-to-price ratio, and were very professional throughout. The movers for the loading process were quick and kind, and got everything done on time, helping us package some of the trickier items.

The movers in NYC were also professional and hardworking, staying hours to make sure that everything was unloaded properly, assembled, and in working condition. We will absolutely use them again if we move across the country in the future!

Service cost: $3200

I have had 2 wonderful moves with California New York Express. Two years ago I used them to move my things from NYC to LA and last month I had them move my things from LA back to NYC. And if I were to move back to LA or SF I would use them once again! Their customer service representatives are accessible and easy to work with and respond to all questions very quickly. The foremen and movers on both the NYC and LA sides were extremely professional, efficient, and made me feel comfortable leaving all my possessions with them. The movers took care to wrap and pack my things. Not to mention they are very affordable. I also used their free 30 day storage plan and it was seamless and very easy. I highly recommend them.

Service cost: $1000

CA/NY Express had excellent communication from the very beginning and an easy-enough to understand online system. Their pricing was much more competitive than the other companies that I interviewed. Everything was documented extremely well and professionally and there were no hidden charges whatsoever––everything was stated clearly and upfront. The movers themselves were very professional and swift, which makes the process much, much more pleasant. The delivery was scheduled almost exactly when I requested it, and the 30 days free storage is very helpful and convenient for a cross country move. Thank you CA/NY Express. I recommend them to the highest degree.

Service cost: $1687

My daughter moved from New York to Los Angeles this August 2016. I did not know who to contract with since she did not have a large amount of stuff, but her things are quite nice. In addition, she lived on a fifth floor walk up in Manhattan. Thus, moving is a major hassle. To find a company that moves smaller loads and does not charge an exorbitant amount was difficult to find. So I took a leap of faith and contracted with CA-NY Express. Well, what a great experience this turned out to be. From the customer service with Elizabeth, answering all of my questions, multiple back and forth phone conversations..to the team that loaded the truck in NY and wrapped some of the more delicate pieces ( few large art pieces, a beautiful sofa etc ) to the crew in Los Angeles , thank you Rigo and George Ch, who were quick, efficient and on time. I think Mowgali, Dror, and Harry in New York were absolutely amazing. They were professional, efficient, very careful with her treasured belongings and very nice guys! I can't praise them enough..and by the way, they moved all of this in a brutal heat wave. Wow, what a job! We will use CA-NY Express for our next move.

Service cost: $1875